Frequently Asked Questions (FAQ)

1. What types of watches do you sell?

We offer a wide range of wrist watches for men and women, including Digital and smart watches. Our collection includes classic, Trendy, minimalistic and modern designs to suit every style.

2. Do your watches come with a warranty?

Yes! All our watches come with a 12-month warranty on the machine. This covers any manufacturing defects but does not include damage caused by mishandling or wear and tear.

3. What is your return policy?

We offer a 7-day return policy if the product is delivered in a damaged condition. If you receive a damaged item, please contact our customer support within 7 days of delivery with photos of the damaged product to initiate a return or replacement.

4. Do you accept Cash on Delivery (COD) orders?

Yes, we accept Cash on Delivery (COD) orders for your convenience.

5. How long does it take to deliver an order?

Delivery times vary based on your location. Typically, orders are delivered within 3-7 business days. You will receive a tracking link once your order is shipped.

6. How can I track my order?

Once your order is dispatched, you will receive an email or SMS with a tracking number and link. You can use this to track your package in real time.

7. Can I cancel my order after placing it?

You can cancel your order before it is shipped. Once the order has been dispatched, cancellations are not possible. Please contact our support team as soon as possible if you need to cancel.

8. What payment methods do you accept?

We accept:
✔ Cash on Delivery (COD)
✔ Debit/Credit Cards
✔ UPI & Online Wallets

9. How do I contact customer support?

You can reach out to our customer support team via:
📧 Email: houseghadiyali@gmail.com
📞 Phone: +91 - 7304490090
💬 Live Chat: Available on our website

10. Do you offer international shipping?

Currently, we only ship within India. We are working on expanding our shipping services soon.